Terms of service
Last updated: April 2026
1. Overview These Terms of Service govern your use of urban-relay.com and any purchases made through our store. By visiting or shopping with us, you agree to these terms.
2. Eligibility By using this site, you confirm that you are at least 18 years of age, or have the consent of a parent or guardian.
3. Products We reserve the right to limit the sale of products to any person or region. Product descriptions and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.
4. Pricing & Payment All prices are listed in GBP (£) and are inclusive of VAT where applicable. We accept payment via the methods listed at checkout. We reserve the right to refuse or cancel any order if fraud or an unauthorised transaction is suspected.
5. Shipping Orders are subject to our Shipping Policy, which forms part of these Terms. Delivery times are estimates and cannot be guaranteed.
6. Returns & Refunds Returns and refunds are handled in accordance with our Return & Refund Policy and your rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.
7. Intellectual Property All content on this site — including images, text, logos, and graphics — is the property of Urban Relay and may not be reproduced without written permission.
8. Limitation of Liability To the fullest extent permitted by law, Urban Relay shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
9. Governing Law These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date.
11. Contact For any questions regarding these Terms, please contact us at Urban-relay@outlook.com